We begin by determining the status of the vehicle at given addresses, home, work etc ... If the vehicle does not show up, we go through steps to verify the addresses, and or the status of employment at any work locations provided. It is our goal to secure your collateral with as little disturbance as possible. Given our large number of agents in the field at any time, it is often fruitful to visit a given address at different times of the day and night. Sometimes, as you may well know, there are those individuals who would rather keep your collateral than return it to its rightful owner. We have many ways of dealing with such stubborn situations.

Many of our tactics are clever "tricks of the trade", and many are secret techniques unique to our especially competent recovery service. Nonetheless, you may be interested in what happens when we cannot find a vehicle at specified addresses. Fortunately, there are some examples that I may disclose.

Investigative measures begin with simple intelligence gathering. Is the home occupied? Does a person work at a given location? Is there a garage with enough room to house the unit? Are the registered owners names present anywhere visible? Is the home phone number good? Are there fresh tire tracks or oil in the driveway? We ask questions that, when answered, will lead us to our subject, and your vehicle. If simple intelligence yields little, we utilize a plethora of methods to further the investigation. Sometimes, just sitting at a location for a long period of time can result in the vehicle presenting itself. Whatever the case may be, we take great pride in this work, and as you may imagine, this can be fun and rewarding in many ways.

A special thrill comes from covertly working the trail of a runner. We gain great satisfaction, in a 007 sort of way, by tracking down your problem accounts, finding their secret hiding spots and securing your collateral. You should know that we spend considerable amounts of time on every account, and our adjusters are highly motivated to bring your units home.

We encourage your particiipation in the supplementing of information. Our call center takes in new information and promptly disseminates it to our field agents. Please feel free to upate us with new intelligence as all information is useful and may help to expedite the process of bringing your unit back.